Ethics In Group Counseling Essay Example for Free

Morals In Group Counseling Essay Dynamic This exposition gives data about morals, as characterized and directed in the act of guiding or treatment meetings. Besides, this exposition takes a gander at the complexities of moral issues in advising and gathering treatments and how these contrast with the moral issues in singular treatments. It likewise addresses the significance of co-initiative in bunch treatments and the elements of the connection between the pioneer and the co-pioneer. This article additionally covers in extraordinary detail, the reasons why advisors like to direct gathering treatments over individual treatments and the other way around. Morals in Group Counseling Morals †Defined Morals has different implications. Numerous advisors consider morals to be a set of accepted rules or a lot of virtues. A few advisors underscore the lawful standards and consequences of certain conduct during directing meetings, while others put a high need on the social standards or cultural gauges delivered inside the guiding practice (Hill, 2004).Code of lead and set of virtues go connected at the hip (Hill, 2004). These are rules of the â€Å"do’s and don’ts† in guiding. Similarly as God has given us rules for successful and happy driving through the ten charges Exodus 20:1-20 (New International Version) and the instances of Christ in the New Testament, alongside the epistles and letters of messengers and followers like Paul, Matthew, Mark, Luke and John, so should most of the expert gatherings or sub-gatherings, for example, the guiding business likewise have moral codes of behaviors, techniques and laws. These social lead standards are intended towards adv ocates for high effectiveness and achievement rates in treatment meetings (Hill, 2004). They help keep up the respectability of the guide which keeps up the trust between the specialist and the patient. There are irregularities and errors with these virtues or code of behaviors (Jennings et al., 2005).Many experts put priority overâ rules and guidelines, similarly the greatest number of Christians can be excessively energetic with God’s orders that they pass up a major opportunity in making and keeping up important connections. Numerous advocates can likewise pass up the qualities of connections as they center around simply the essential virtues they bring into their callings (Jennings et al., 2005) as it were, it isn't sufficiently only to pass by the â€Å"codes† in one’s calling. These codes can be excessively expansive. One’s convictions, relational and intrapersonal abilities, equity and sound brain ought to likewise be an immediate and huge part in the moral conduct of a guide. Every calling, including the guiding calling must make a p arity or balance for such standards. Lawful standards, then again, are administering principles that are characterized to make wellbeing nets around the advocate and around the customer. Lawful standards not just characterize the limits between the customer and the guide, they additionally characterize the legitimate outcomes if such limits are dismissed or mishandled (Hill, 2004). Lawful standards for mental advising incorporate the rigid procedure of dealing with grievances from customers. As in any law-administering body or gathering, objections must be dealt with proficiently and efficiencies rely upon the conventions and rules established by explicit bodies, for example, the American Psychological Association or the APA. Legitimate standards additionally incorporate the issuance and the recharging of guiding or social work licenses. Each state has an overseeing body that ignores the issuance and the reestablishments of licenses, just as the protection methodology including risk claims for directing experts Cultural standards or cultural guidelines are profoundly managed standards gone ahead by a specific gathering inside a calling. For example, the Council for Accreditation of Counseling and Related Educational Programs control the standards and methodology inside the guiding calling. The standards put forward are direction systems that keep the experts proficient, and the customers ensured. Such certifying bodies or administrative offices likewise put forward instructive and expert foundations for instructors to hold fast to or live by. At the end of the day, directing gatherings require their experts to accomplish certain measure of instruction, preparing and experience to guarantee that their experts are gifted and arranged to advise customers from different decent varieties and social and passionate foundations (Hill, 2004). The counselor’s ability is a need. The mainâ issue, with regards to capability, is the way that the instructor has assembled sufficient arrangement of abilities, through training and experience, so as to adequately, effectively and morally counsel others socially (Jennings et al., 2005) After all, therapists are experts who utilize the vast majority of their time watching human conduct and encounters and deciphering these into dyna mic hypotheses that can profit others intellectually and sincerely in their physical, social and ecological connections. The expert must realize how to manage individuals and this incorporates tuning in, proposing, exhorting and making plans for people. These plans can profoundly influence the individuals’ confidence and progress. Moral issues in social work bunch settings are testing (Gumpert Black, 2006). It’s unmistakably more mind boggling than what the overall population thinks about. One of the moral measures is that the gathering head must have sufficient measure of involvement with various sorts of gathering settings; must have an extremely broad viewpoint; and must be prepared to confront the obstructions and complexities that ascent all the more generally in bunch settings (Gumpert Black, 2006). Specialists must have the option to defeat clashes and tackle emergencies (Amato, Blase, Paley, 2000). In this manner, the advisor must be talented in screening potential gathering individuals (Amato et al., 2000, p. 12) Conflicts are unavoidable in any gathering setting since people are comprised of various characters, instructive and financial foundations and mental, physical and enthusiastic capacities. Moral issues are significant on the grounds that they help the specialists comprehend their customers and grasp the decent variety close by. Profound foundation ought to likewise be considered in light of the fact that moral issues additionally think about the otherworldly foundations, qualities and convictions of the people. Moral Issues Unique to Group Settings A portion of the moral issues in proficient gathering directing incorporate the exceptionally private nature of gathering meetings and the difficulties instructors have in ceasing individuals from speaking with one another outside the gathering settings. As basic as these rules sound, it is hard for the guide to guarantee these standards. After every person are social creatures. (Gumpert Black, 2006). We are totally disposed to make connections as we get ourselves and one another. These connections have characterized limits. In bunch guiding, one of the most significant limits toâ remember is to cease from sharing private or secret data assembled in the gathering outside the gathering. Also, the interest for secrecy in the advising calling is one that can be disregarded and can unavoidably cause impeding impacts for the gathering as well as for individual too (Gumpert Black, 2006). With this classification nearby, the trust issues are in question and one that ought to be observed intently and all the time. The outcomes of disregarding the classification provision in any gathering treatment must be presented and should continually be returned to all the time. It is that significant. Correspondence with different individuals from the gathering likewise moves another issue in morals among directing experts. It makes a penetrate of agreement among the gathering individuals (Gumpert Black, 2006). When this penetrate of agreement is damaged, the demonstrable skill and the honesty of the advising bunch is in a hazardous and sensitive stage and one that can shield the gathering from advancing and the individual individuals from prevailing in their treatment objectives. One of the moral issues in bunch guiding is of control, or the deficiency in that department. As indicated by Haeseler, bunch specialists have lesser measure of power over what occurs in bunch advising meetings contrasted with singular treatment meetings (Amato, Blase, Paley, 2000). Haesler has directed both gathering and individual workmanship treatments. She presumed that in spite of the fact that bunch meetings can energize part communications, certain individuals can influence different individuals in a negative manner (Amato et al., 2000). Not exclusively are people social creatures, we are likewise compelling creatures. We endeavor to convince others as much as we endeavor to energize each other. In bunch treatments, this need to impact others can be too solid that it makes a feeling of friend pressure. (Amato et al., 2000) Although not all friend pressures are awful (in light of the fact that we can pressure others into doing what is ethically right) it is one that ought to be profoundly checked in the gatherings. Each individual from the gathering ought to be agreeable to unreservedly express their emotions, contemplations and thoughts and not be compelled or be affected by different individuals to do or say what doesn’t come genuinely from our souls. (Amato et al., 2000) Picking Group Therapy over Individual Therapy Gathering treatments are as significant as individual treatments. Numerous therapistsâ choose to direct gathering treatments in light of the fact that in gatherings, individuals will in general feel a feeling of equity (Banks, 2005) with different individuals, instead of having one power (the instructor) and one individual (customer or subject). Moreover, a few people really flourish better in bunches since they like to impart to other people and may not feel truly good with conversing with only one individual. Gathering treatments can be the better treatment for individuals who disl

How to Write Essays and Assignments For College

How to Write Essays and Assignments For CollegeHow to write essays and assignments for college is a question that many people want to know the answer to. When you go to college for the first time, you do not know what to expect and what you should be doing with your life. You do not have a clue how to spend your money or even where to find the classes that are going to help you get the job or degree that you need.When you go to college you really do not know what you want to do but you do have a good idea of what career or area you want to work in. For example, if you are looking to become a nurse then there are schools for nurses that will help you get the education and the skills you need to enter the field. There are also schools for teachers, which will help you learn how to teach children and students.There are different job titles and fields that you can choose from when you go to college. For example, if you are looking to become a flight attendant or a doctor then you will fi nd that the education you need is different than what you need to become a book editor or an assistant professor. Of course, those are all very good jobs.Students often wonder how to write essays and assignments for college because they have not yet chosen what to do with their lives. As soon as they start thinking about this topic they usually feel lost and confused. They feel that they do not know how to find the answers to the questions that they have about what they want to do or what they want to be. When you are in college you do not have to know how to write essays and assignments for college because you do not know what you want to do until you have been in school for a while.If you are taking courses in college and have questions about how to write essays and assignments for college, you should not feel lost or confused. Yourprofessors and other professors in the class should be able to help you with the details of your education. They should be able to help you figure out what course you should take or which career is right for you.Of course, you will also want to know which schools are offering good career advice when you are looking at how to write essays and assignments for college. You should check the national admissions office websites on how to write essays and assignments for college to see which schools are there and which career options are available to you. It would be easy to land a job in business if you did not know how to write essays and assignments for college.Those schools that offer these types of courses are going to offer courses in all of the major career directions and areas. If you want to be a teacher, you will find schools for teachers which will help you learn how to teach and inspire students to learn. If you want to be a flight attendant then you will find classes for flight attendants who will help you make career choices.College is one of the best times to discover for yourself what you want to do and you can learn grea t career advice about which field or career you are going to want to study in the future. This is why it is important to become familiar with how to write essays and assignments for college. There are many different careers and areas that you can choose from when you go to college.

Free Essays on Measure For Measure

In Shakespeare’s play, Measure for Measure, Isabella is confronted with a troublesome choice. She is propositioned by Lord Angelo to engage in sexual relations with him so as to spare her brother’s life. This conflicts with every one of her qualities since she is wanting to join the religious community, and she is a highminded and pure lady commonly. Her sibling is in a difficult situation from the earliest starting point since he impregnated Juliet before they were hitched. Along these lines, Isabella should either relinquish her qualities or lose her sibling. Toward the finish of the play, she stays highminded, and Claudio, her sibling, doesn't get executed. Be that as it may, we really want to think about whether losing her virginity to spare the life of her sibling or saving it for modesty is increasingly ethical. Perusing the play from a cutting edge viewpoint, one would presumably think, ‘Why won’t she spare her brother’s life? †It’s just sex’. One would imagine that she is very childish not to give a tad bit of herself to spare the life of her sibling. Not exclusively is Claudio her sibling, however his fiancã ©e is anticipating an infant, and there is no requirement for the child to grow up illegitimate, right? Then again, sex in Elizabethan occasions was not simply sex. It was seen uniquely in contrast to it is today. Being unadulterated and virginal was a definitive quality for a lady to have. Isabella even says that she will bite the dust for her sibling, however she won't surrender to Angelo’s voracious wants. â€Å"Sir, accept this. I had preferably give my body over my soul† (II.iv.55). Her quandary is a prime case of how circumstances are different since the times of Shakespeare. Fortunately, everything works out for the characters in the play. On the off chance that a similar circumstance occurred in present day times, Isabella likely would have immediately laid down with the lowlife so as to spare Claudio’s life. The temperate activity in present occasions is spare her brother’s life, while in Elizabethan occasions safeguarding her virginity was viewed as a m... Free Essays on Measure For Measure Free Essays on Measure For Measure In Shakespeare’s play, Measure for Measure, Isabella is confronted with an extremely troublesome choice. She is propositioned by Lord Angelo to have intercourse with him so as to spare her brother’s life. This conflicts with every one of her qualities since she is intending to join the community, and she is an extremely idealistic and virtuous lady essentially. Her sibling is in a difficult situation from the earliest starting point since he impregnated Juliet before they were hitched. Consequently, Isabella should either relinquish her qualities or lose her sibling. Toward the finish of the play, she stays righteous, and Claudio, her sibling, doesn't get executed. Be that as it may, we can't resist the opportunity to think about whether losing her virginity to spare the life of her sibling or saving it for virtuousness is progressively upright. Perusing the play from a cutting edge stance, one would most likely think, ‘Why won’t she spare her brother’s life? †It’s just sex’. One would feel that she is very narrow minded not to give a tad bit of herself to spare the life of her sibling. Not exclusively is Claudio her sibling, however his fiancã ©e is anticipating a child, and there is no requirement for the infant to grow up illegitimate, right? Then again, sex in Elizabethan occasions was not simply sex. It was seen uniquely in contrast to it is today. Being unadulterated and virginal was a definitive quality for a lady to have. Isabella even says that she will pass on for her sibling, yet she won't surrender to Angelo’s voracious wants. â€Å"Sir, accept this. I had preferably give my body over my soul† (II.iv.55). Her problem is a prime case of how circumstances are different since the times of Shakespeare. Fortunately, everything works out for the characters in the play. On the off chance that a similar circumstance occurred in current occasions, Isabella likely would have immediately laid down with the miscreant so as to spare Claudio’s life. The highminded activity in present occasions is spare her brother’s life, while in Elizabethan occasions safeguarding her virginity was viewed as a m...

Dear Roommate

Dear Roommate, A few things you should know: I love Christmas music and am prone to breaking it out in early November. I am a heavy soda, water, and Gatorade drinker, but don’t worry, I always recycle. I read. A lot. Often at odd hours of the night. I know how to work a flashlight so it shouldn’t be a problem. I have zillions of books for you to borrow if you want. I am an avid Cup of Noodle customer, sometimes having it for dinner four times a week. If I turn into a Cup of Noodle like my mother predicts, please tell her that I didn’t suffer. I love board games and I challenge you to a Sudoku race anytime, anywhere. I’ve been told that I talk to myself too much. I promise to make you laugh. My dad gave me a Filipino nose and his passion for pranks. If you find your car filled to the brim with Styrofoam peanuts, forward all hate mail to him. He also gave me terrible eyesight. If I mistake you for a bedpost, please don’t take it personally. I love a nswering machines and am known to change the recorded message weekly. I will probably wear socks with sandals at least once. If it bothers you, I’ll make sure not to tell people I’m your roommate. I am what is known as Not a Morning Person. Not Morning People do not enjoy the hours before 10 a.m., unless there is a football game on. Not Morning People have no problem with other people getting up before 10 a.m., unless said people do something that would cause a Not Morning Person to wake up. Lastly, I like long walks on the beach and cuddling. Just kidding. If you can put up with all of that – and as long as you’re not a Yankee or Patriots fan – I’d be honored to share my freshman year with you.

Hip Hop And Rap Music - 904 Words

Hip-Hop/rap music receives the harshest criticism in the music industry. This is because listeners of hip-hop music don’t fully understand the message that the artist is trying to portray. Behind all the vulgar verses is actually a message that the artist wants to listener to know about. Most people don’t listen to hip-hop music because of how they see the artist illustrating their self. Many artists create music based off of his or her background and life growing up. Hip-hop music has a negative reputation that hides any positive meaning that the genre can display. Although the reputation of hip-hop music is not a good one, there are reason why these artists create the type of music he or she creates. Hip Hop has influenced and uplifted America, speaking up for generations and providing a voice to a group of people trying to deliver a message. If more people knew about the artist’s motive of creating hip-hop music, the genre would have a more respect to the med ia and critics. The motives and ideas of hip-hop strongly pushes for a social change in the world. Many artists such as Kendrick Lamar and J. Cole talk about social issues that goes on in the country and city they reside in. In Kendrick Lamar’s recent album To Pimp a Butterfly, Lamar strongly voices the inner struggles he faced in his city caused by the oppressors, usually police. (#Respect) Kendrick Lamar shows that is music is striving for a social change. This should be more respected more as he stands for aShow MoreRelatedHip Hop And Rap Music1699 Words   |  7 PagesHip-hop is a cultured style that started in the 1970’s. Majority of different funk groups began playing disco music at that time it was popular. During this time funk music was technology driven more electronic sounds were being used on the drum machines. Funk was the new dance in the early 70’s. This particular style of singing in which was being used is called rapping, this begun in African American, Urban Areas, Jamaican American, Latino American and many others cities of the United States. TheRead MoreRap Music : Hip Hop Essay1509 Words   |  7 PagesRap, or hip hop as some call it, ranks in the top ten of most popular music genres in the world. Since it burst on the scene in the late 1970s, rap music changed the landscape of the music industry, especially for African-American artists. The genre accredited some of the biggest names in the music industry. Popular artists like LL Cool J, Tupac, Notorious B. I. G., Jay-Z, Kanye West, and many others produce, or have produced, millions of hip-hop records. The secret to the success of hip hop centersRead MoreHip Hop And Rap Music Essay1941 Words   |  8 Pagesincreased presence of hip-hop culture within American culture, many educators no longer view hip-hop culture with the same air of skepticism common in the early stages of HHBE.† Hip Hop Based Education also referred to as HHBE is movement that helps bring hip hop into the classroom.(USE THAT SOURCE HERE) HHBE has many positive and influential outcomes for children living in inner cities. Hip hop music has categories and one of them is rap. By bringing hip hop and rap music into schools it servesRead MoreHip Hop And Hip Rap Music1144 Words   |  5 PagesHip hop music has delivered messages of freedom of expression, unity, peace, and protest against social injustices, for the past 30 years. But exactly when and where did it begin, and what impact has it had on our society? The hip hop beats created by DJs in the 70s actually sparked what is now known as hip hop culture. Hip hop culture originally included rapping, break dancing, graffiti, beat boxing, and looping and scratching, and has now includes urban clothing and cars, speech patterns and slangRead MoreHip Hop And Rap Music1584 Words   |  7 PagesHip hop music is one of the most popular genres in present time that rose to prominence in the 1980’s. The hip hop genre wa s born in the African American community and has since then changed into what it is today. What most individuals don’t know is that originally rap music did not contain such explicit themes as it does now; such as misogyny, drugs, crime, and violence among others. Many people may wonder what led to the introduction of such themes into rap music and why they remained popular.Read MoreHip Hop And Rap Music1505 Words   |  7 PagesSwiss Hip Hop and Rap According to Michael Dyson and Wikipedia, Hip hop music and Hip Hop culture formed during the 1970s when block parties became increasingly popular in New York City. The genre became home to and was developed by African American youth residing in the Bronx. Block parties involved DJs playing very percussive breaks of popular songs Then Rapping developed as the primary vocal style of the genre. Hip hop s early evolution occurred as sampling technology and drum-machines becameRead MoreRap Music And Hip Hop1560 Words   |  7 Pages â€Å"Gangsta rap† has been around since the late 1980s, and has been categorized as a specific type of hip hop. Reflecting the violent lifestyles of many black American youths living within the inner cities of the West and East coast, gangsta rap became a voice. The genre reflected on and spoke about the harsh realities of what life for a black person during the 1980s. One of the most prominent rap names during this era that became the voice for many people throughout the nation was the N.W.A (NiggazRead MoreHip Hop And Hip Rap Music2527 Words   |  11 Pagesstudy of hip hop music has been cited well throughout its growth over time. The purpose of this paper is intended to discuss hip hop culture and address cultural stereotypes associated with rap and hip-hop music, but also how its original lyrical intentions were forms of expression and art. It will begin by guiding the reader through how it originated, its influence with the African-Americans with its subculture and pop ularity in urban areas, its styles of evolving, the introduction of hip hop and rapRead MoreHip Hop And Rap Music1527 Words   |  7 PagesHip Hop is also known as rap music, it was a genre formed in the United States in the 1970s that consists of stylized rhythmic music that commonly follows by rap music. Rap music is rhyming speeches that are chanted. It is a popular style of music that is developed by disc jockeys and urban black people in the late 1970s. It starts off with rhyming beat patterns in the background. It had all began in the Bronx of New York City, with urban men creating words that rhyme on the corner of their blockRead MoreHip Hop And Rap Music1628 Words   |  7 Pages In today’s generation there are many types of music. But a genre that stands out into day’s age is hip hop. This genre has become a major type of music that fluencies many people today. Music is something that always has been a part of civilization since the beginning of time. Some of the earliest forms of music one will find historically are in the bible. Shout for joy to the LORD, all the earth, burst into jubilant song with music; (palms 98:4) just like this verse there are many verses in the

Effects of Cell Phones on American Culture Essay - 701 Words

Technology has advanced at a rapid rate over the past decade. We can now do things on the go, including social networking, shop, check email, not to mention, make a call. As technology develops, electronics get smaller and smaller. Over 10 years ago, cell phones were the size of (if not larger than) cordless house phones. We would only see them being carried by business men or lawyers. Now there are 8 year olds with blackberry’s. Cell phones are a huge part of most of our lives, But what effects have they had on American culture? Sure cell phones make life easier. No longer do we have to call someone to convey a message, just send a text. It’s convenient to be able to call a number and have the person youre looking for pick up, kind†¦show more content†¦Many of us wouldn’t know what to do without them. Some people’s lives revolve around them. We can’t forget about the problems that arise from the new form of technology. New problems are developing along with the advancing technology. Harassment, Sexting, Cheating on tests, Car Accidents, Invasion of privacy, the list could go on forever. Cell phones are not allowed in many places. Waiting rooms, movies, school, ect. With new forms of communication such as texting, cell phones bring about a whole new language. Acronyms have become very popular because they shorten the amount you have to type. But is this interfering with proper grammar learning? Many people even misspell words on purpose so the text isn’t as long, and you can say more. But if this is something people do on a daily basis, what’s to say they aren’t going to start using those misspelled words on memos at work, or papers for school. Not to mention distract people during work or school. Which brings me to the next effect. Sexting has been all over the news. Of course its normal for someone to want to send a naughty picture to the significant other, but now we have teens (and even pre-teens) sending nude pictures to get attention from someone of the opposite sex. The pictures usually end up all over the teens school. We live in a new day and age, but most adults would be mortified if a nude picture of them was seen by someone that wasn’tShow MoreRelatedEffects of Mass Media633 Words   |  3 PagesPhoenix Material Effects of Mass Media Worksheet Write brief 250-to 300-word answers to each of the following: |Questions |Answers | |What were the major developments in the |The major developments in the evolution of mass media during the 20th century were radio, | |evolution of mass media during the 20th |television, Internet, social media, newspaper, and cell phones. Radios wereRead MoreMaterialism in Society1161 Words   |  5 PagesIPhones, and 400 dollar Dolce Gabbana cell phones are across our nation. The cell phone has grown tremendously over the years in both technology and its appearance from the dorky huge box to a fashion statement. The invention of the cell phone has helped our country as well as others in many ways of communication such as: for business, family, and emergencies. However, people have become negatively addicted to cell phones and are abusing them. The cell phone has taken impact and has attracted thoseRead MoreTaking a Look at Mobile Technolgy712 Words   |  3 Pagestechnology people use it all the time in their everyday life. In the early nineteenth century there were only rotary phones which are lot bigger than cell phone we have it now a days. Not everybody had rotary phone because if we look at their time his tory, having a phone meant a lot back at that time. After cellphone came in life became a lot easier. Now a day everybody have phone including children’s and senior citizens as well. After years of research and experiment, cellphones have become so smallRead MoreThe Telephone: Then and Now1221 Words   |  5 PagesJennifer Evans The Telephone: Then and Now HUMN 303: Introduction to the Humanities Instructor E. Elliott February 11, 2011 The Telephone: Then and Now The telephone was one of the greatest American inventions. Developed in the 1800’s by Alexander Graham Bell, it quickly became one of the most used inventions in the world. The telephone had many impacts on society and the way we communicated and still plays a huge role in the world we live today. The telephone has developed from somethingRead MoreImpact of Cell Phones1262 Words   |  6 Pagesusage of cellular phones has become ubiquitous in our American society, illustrating the growing effects of technology on our advancing society. It is nearly impossible to imagine entering any public setting without encountering at least one person using a cell phone because this has become a part of normal, everyday life. The benefits to mobile communication are numerous; however, many would argue that the detriments are abundant as well. An impartial view of the effects of cell phone use would stillRead MoreCell Phone Negotiations Essay examples1275 Words   |  6 PagesCell Phone N egotiations Danita Carter MGT/557 February 17, 2013 Marie Smith This paper addresses the situation of cell phone negotiations between the United States and China, specifically the situation involves: The all-male negotiating team from the United States seeks a cell phone price of $6 per unit. Assume the American team embodies the following Hofstede’s cultural dimensions: * Individualistic * Low-power distance * Low-termRead MoreDistracted Driving Argument Paper1574 Words   |  7 Pageswireless communications is presenting a growing concern for distracted driving due to using cell phones and other electronic devices while driving. Although distracted driving accidents and fatalities have risen in the last decade, placing a ban on the use of a cell phone or other electronic devices while operating a motor vehicle as some states have will not resolve the issue. In fact a ban on cell phones and driving may very well increase the accident and fatality rate because drivers are now moreRead MoreLike The Spread Of A Zombie Plague, The Modern Technology1137 Words   |  5 Pagesaround them. A study done on the effect of cell phone conversations on bystanders indicates that the secondhand consequences of technology abuse parallels the mechanism of infection in zombie media (Galvà ¡n, n.d). This idea of growing zombie hordes in places like malls and cities greatly increases the lethality and danger of the zombies, they aren’t much of a threat alone, but in large packs the danger increases exponentially. The article â€Å"The Effects of Cell Phone Conversations on the Attention andRead MoreOur Distracted Culture : What Was It?1643 Words   |  7 Pagescolumnist for the Arkansas Democrat Gazette, in his editorial essay, â€Å"Our Distracted Culture: What Was That?† directly focuses on how this generation is immensely affected by the growth of technology. Masterson goes into depth on how our culture is addicted to devices, specifically cell phones, that correlates with social media and how it affects relationships and everyday life. He claims, The harsh truth is we Americans have become addicted...is taking a toll on everything from nurturing our authenticRead MoreGlobalization Is Defined As A Process Of Interaction And Integration Arising From The Interchanging World1356 Words   |  6 PagesOctober 17, 2014 Globalization Globalization is defined as â€Å"a process of interaction and integration arising from the interchanging world views, products, ideas, and other aspects of culture.† In other words, it is interactions and trade between people and other countries including governments. There are many effects that come along with globalization, both negative and positive. Negative aspects of globalization start with non-economists and the wide public expecting the costs associated with

People - Management and Organisation

Question: Discuss about the People, Management and Organisation. Answer: Introduction The case of the Pluto telecommunications presented the firm level issues; mismatch of the roles in the sales, customer service and marketing team which showed differences in their working styles, approach and the output. There was incoherence which made customer touch points in the service delivery difficult to link the service gaps affecting organisational performance. The middle management seemed to be arrogant and uncooperative, while the top management is happy being in the London office showed three distinct sub cultures instead of a unified one. The company has witnessed rapid growth in last one year and the three departments with different goals have not been able to coordinate in essence and output delivery. The management pattern in not identifying the problem which exists between the departments shows the myopic attitude. The departmental heads are not able to relate to the other, resulting in the absence of inter departmental communication. The directors of the Pluto telec ommunications also seem to be non cooperative and showed inability to voice honest opinions. This indicates problems in job design, organisational design, and the subsequent operations back end process that is evident from the organisational output. Analysis: The Pluto telecommunications analysed using the SOGI (Societal, organisational, group and individual) model reveals the following. The societal level though not important here, as Pluto telecommunications as a business entity needs to be ethical in treating its customers fairly and ownership factor missing in problem solving bring this dimension into discussion. The Pluto telecommunications will fit into Emery and Trists four type of environments as either turbulent or disturbed, reactive category which shows the fast growing firm, seeking constant growth, Organisational analysis Organisational culture: This is a concern area, as the absence of the unitary organisational culture fails to bind the departments, teams and the employees towards Pluto telecommunications goal. The presence of sub cultures and its evidence over the year has made a strong support to the manner in which the employees of Pluto telecommunications work and achieve their tasks. Thus the existence of the cultures in different teams/departments is a sign of the herd behaviour where in all the members of the group show allegiance of typical attitude that is affecting the tasks, its completion status (Hatch, 1997). The externalities has forced Pluto telecommunications to meet the goals, making it high performance organisation has essentially set aside the internal alignment due to lack of HR line manager and lack of control in devising these HR initiatives. Organisational structure The three departments which are subset of the marketing function failed to coordinate at least on one common ground which is lack of internal communication. The evidence is also in the organisational structure which shows that the departmental heads who reports to the Ms Tsang are not in talking terms, sharing reports. This issue of the differentiation is a problem that has made departmental identity and boundaries very tight and strict, drawing lines that are unable to stretch when the operational demand is more. It should be guided by the Leavitts diamond for better goal setting, operations and outcomes. Figure 1: Leavitt Diamond (Huczynsk and Buchanan, 2013, p. 505) Inability of the departments functioning to the maximum limit was due to lack of coordination, nonexistent of the design of the whole structure which is not a process centric one. So lack of integration in the activities which are not linked led to poor communication and setting a separate work culture. This fails in the Weicks (1976) loosely coupled elements and the resulting effect is evident in the customer frustration. The onus of shouldering responsibility is not there which shows that the top management is unable and unaware of the interdependence factor and does not acknowledge it. The above status is Mintzbergs grouping by function at the extreme, where the specialisation based functions are finding the narrow path in Pluto telecommunications. It is hard to point this out, as even the top management failed to realise this and establish common activities that each department shares to be customer centric. Burns and Stalker issue of Mechanistic structure fits Pluto telecommunic ations. This inability to understand the flexibility problem Group level analysis: Pluto telecommunications Group structure The Pluto telecommunications has distinct structure which is functional in nature in terms of delivery that has the homogeneity in the actions performed by all its members. Each of them are comfortable in achieving the tasks due to clear understanding of the departmental goals and achieve the own targets. Daft (1995) explained that in organisational structure that is very independent as it lacks cooperation and neither fosters it, which is why they are focussed on individual targets and display visible wealth to the world. The result is that the department consists of head with targets that are duly met which is why Pluto telecommunications had a wonderful growth in last one year. Figure 2: The Five Phases of Growth (Greiner, 1998, p. 58) The structure follows function and here the sales team has forced to team members to define their own space, delivery and the boundary. It has led to the engineering team to do the checking in pre installation phase, and the rest of the task is carried out by the sales employees of the Pluto telecommunications at the customer premises. Therefore the only link is the engineering team and not the customer service which is the logical choice after customer has the device installed and needs help in malfunctioning of the device. Group Culture: The Pluto telecommunications groups are formalised in nature where the sales department has different teams as per service areas earmarked in Pluto telecommunications. The sales in Pluto telecommunications has an achievement and challenge element with the short time horizons, low patience it has housed people that are intentional (Allcorn, 1989) in nature. They lacked responsibility and it is evident from the output where the customer scrambles for solution. So this department has gradually accepted the performance based culture which led to Pluto telecommunications earning revenues from the new customers and orders. It also led to formation of the department adopting an elitist attitude compared to the other departments thereby defining their identity, the delivery through their function. Buchanan and Huczynski (2001) added that thus the culture element is more singular in nature as it is evident in the mismatch of the sales, customer service and marketing departments. Top managemen t not voicing is a symptom of Groupthink where others kept mum and did not want to raise the issue and justify avoiding the confrontation. Each of the departments thus shows unique identity and traits, which has more individualism that defines their structure and functional output. Individual level analysis: Pluto telecommunications Leadership style: The issue of the myopic leadership direction and inability to find integration of the functions and operations is an indication of the organisational ineffectiveness and inefficiency. The team is qualified with MBAs working while it is taken for granted that they accomplish without any supervision. However, they lack the analysis of the problem identification and exhibited lack of ownership (Shackleton, 1995). Shackleton (1995) agreed that this is typical of the highly specialised and compartmentalised structure defined strictly by functions and not process. Thus the issue of leadership within in being empowered to solve the customer problems for a department seems out of job description definition for many employees. Fiedler leadership contingency model when applied shows the LPC (least preferred co-worker) showed those different hierarchies leaders showing different level of interest, drive, commitment. The sales department leadership and style of working is more independent nature that lacks the essence of the coordinated approach to the work completion. The elitist attitude and display of wealth in the form of achievement is therefore a direct relation to the impression management. The leadership style of the woman director challenging the way past through the stronghold of the Pluto telecommunications existing directors is not expected. This culture of the male dominance in the decision making and a female finding problems challenges and questions the leadership style of the company (Steers et al. 1996). The delivery of the HQ in London marketing department strategies hence fails to meet the organisational effectiveness in meeting the customer demand set. Motivation: The individual level actions are subsets of the team based, group culture and the roles or tasks at hand are clear to the each employee (Fincham and Rhodes, 1999). The motivation level of the employees in the sales is driven by the fat incentives that they receive in closing a sale. So financial rewards are important and driving the sales employees of Pluto telecommunications. The extrinsic reward system showed the market based competition and the willingness to represent Pluto telecommunications as an individual and team to beat the competition. This is however; an individual gain as the efforts contributes to the achievement of targets and revenues to the Pluto telecommunications. Thus the challenge in the task supersedes the pay and is the motivating factor for sales to penetrate new markets faster than other competitors (Martin, 1992). The customer service employees of Pluto telecommunications are more patient and had to resolve the queries of customer dissatisfaction, with coordination with the technical department in case the device is faulty. Stiff targets and penalties are forcing undue pressure on the motivation level to achieve the targets in this department in Pluto telecommunications. The use of warnings and recriminations are the failure of mismanagement of the aggregate work volume and employees at hand. The service quality standards and quality metrics defined being strict leaves lesser motivated employees in this department in Pluto telecommunications. The fine balance not present, will lead to Herzberg (1986) stated that forced targets do not support motivation. Marketing department the chief architect of the total function lacks attitude and purpose in designing an equitable performance analysis. So not balancing the equity theory (Adam, 1963) for sales, customer services is stressing the motivation level and output. Locke (1968) goal setting theory seemed to have been missed as Pluto telecommunications managers especially the top management and the HR seemed to forgot that. Though the bonus, incentives do exist there seems to be lack in the PMS (performance management system) metrics that should be agreed by each department. The reward systems in Pluto telecommunications also needs visible recognition that was not evident and the (Peace and Porter, 1985) work on merit based pay systems will allow to have a longer impact on the employee motivation and the management seeking organisational commitment. Alternative and possible solutions The goal for Pluto telecommunications is to change and become a flexible, adaptable and decentralised in terms of structure, design, culture and output. The competition from the market being stiff needs a work hard/play hard approach which is to continue the existing high performance in sales and customer services department. Applying the Greiners (1972, 1998) organisational growth model, will lead us to adopting strategies to counter the leadership crisis at Pluto telecommunications. The direction and the goals being set at firm level, business level (verticals) can follow the participative evolution strategy as stated by Dunphy and Stance. This will have to be translated into job roles and targets. The crisis for the leadership in engaging more into operational tasks rather than strategy is an apt approach for Pluto telecommunications. Figure 3: Scale of change and leadership style (Dunphy and Stace, 1988) At steep growth level, there needs one to one communication between the team or group members on daily issues which managers heading functions need to engage. Shaking the bureaucratic attitude and the strict lines of control, need more delegation that will free the leadership of responsibilities in multiple verticals in the Pluto telecommunications management. Ellis and Dick (2000) argued that there needs more collaboration and coordination at this growth phase to succeed, which currently in cold phase is resulting in loss of control factor for all the head of the departments. As a leader, the task is to understand the driving and restraining forces in the work area, which can be done using Lewins force field analysis. Chmiel (1999) opined that this will allow segregating and focusing the time and efforts to convert the driving forces and restraining forces acting on the department and the counter strategies to eliminate them. This needs to be implemented with the analysis of the pre sent state for all the managers in their respective work areas and also map the forces (potential ones) in the desired state which they want to achieve. This will result into the planning of actions for tactical, medium and long term that is vital to the streamlining of the issues and actionable solutions for that. Recommendations: Segregate the briefing of the leaders of Pluto telecommunications and discuss one to one on their perception of the team functions. Present the new framework of the Greiners or Lewins force field analysis to be completed as a leader with their action plans. Discuss each departmental current state of analysis and ask for the plan of action for three, six and nine months time frame. The orientation of the employees of the sales with the sales head, Pluto telecommunications head attending the goal setting, target achievement, team norms and rules (West, 1994), expected behavioural outcomes. Presentation of the new process mapping of sales (end to end) process will be outlined blurring the functional tags. This will include asking each employee to be a part of revamping process owners with WBS (work breakdown structures) against time to be completed as per new job analysis and job description. Repeat of the above activity for the customer service team, department in ditto. Encourage pre and post team huddles to involve the management leadership to oversee the daily targets, the problems (pending issues, fresh issues), explaining the revamped reward strategy. The employee grievance session at one to one level, PMS review for each employee monthly basis, identify and delegate task to best performer, encourage employee engagement through job enrichment programme. Discussion of plan of action The above recommendations can be brought out into action needs a change management framework in order to break the old habits, attitudes and enable the employees to adopt the revamped programme for change. This is the first step and needs to address the query resolution and rebuttals which has to be completed in one week. The second week orientation of the managers, top management for the leadership change in behaviour and work processes will span over four weeks and monitored over additional four weeks. The work procedures and systems for interdepartmental reorganisation, process mapping of sales, service to be completed within first week. The PMS to be aligned with the work load, incentive plan to be finished within the fourth week of the new framework. The overall testing the organisational design effectiveness, reporting structures, communication flow (both ways), productivity and output (measured through lesser complaints), will be tested and fine tuned in application phase each time the changes are implemented in manager leadership level and employee level. Tasks Responsibilities Success Criteria Time Frame Resources Address the query resolution and rebuttals Managers to address employee queries Discussion and negotiation in a participative style. 1 week Training modules for process, product handling guidance. Orientation of the managers, top management for the leadership change in behaviour Aim to change leadership delivery Participative, departmental cooperation 4weeks Training, role plays, situational enactment, coaching skills, mentoring, listening, delegating more Work procedures and systems for interdepartmental reorganisation, process mapping of sales, service Sub systems to be understood WBS 1 week Training of users in new roles, GUI, work procedures and systems PMS Metrics defined Participative, systems approach 4weeks Training, role plays, listening, adaptation. OD (organisational development) framework Organisational effectiveness in reporting structures, communication flow (both ways), productivity Participative at managerial level 4weeks Testing, evaluating, adaptation, fine tuning. References Allcorn, S. (1989) 'Understanding groups at work', Personnel, 66: 28-36 Buchanan, D and Huczynski, A. (2001) Organisational Behaviour an Introductory Text 4th Edition. Prentice Hall Chmiel, N. (1999). Introduction to Work and Organisation Psychology: A European Perspective. Blackwell Publishing Daft, R.L. (1995) Organisation Theory and Design. Cincinati, Ohio: South Western College Publishing. Ellis, S and Dick, P. (2000). Introduction to Organisational Behaviour. McGraw-Hill. Fincham, R and Rhodes, P. (1999) Principles of Organisational Behaviour 3rd Edition. Oxford University Press. Greiner, L. E. (1998) Evolution and revolution as organizations grow. Harvard Business Review, 76, 3, 55-68. Hatch, MJ. (1997) Organisation Theory. 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